Customer Solution Engineer - Quote to Cash

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals — and stay close to customers after the sale for adoption and expansion.

This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.

In this role, you will:

• Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins

• Scope quote-to-cash solutions across billing, CPQ, and revenue — including subscription and usage-based pricing where relevant

• Build tailored demos and proofs of concept aligned to customer requirements

• Present to technical and business stakeholders, including senior leadership

• Support technical health on assigned accounts and surface expansion opportunities

• Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed

• Travel within your territory when required

About You

Required

• 5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals

• Demonstrated hands-on technical aptitude — you can configure, integrate, and build (not demo-only)

• Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations — Zuora experience not required

• Strong communication with engineers, finance, and business buyers

Preferred

• Usage-based or consumption billing (metering, rating, mediation)

• Telecom or other high-volume usage models

• AI or usage-heavy product monetization

• Structured deal methodology (e.g. MEDDIC)

• Bachelor's degree or equivalent practical experience.

About the Team

You will be part of a team focused on winning and expanding complex enterprise quote-to-cash opportunities by combining technical depth, business acumen, and customer partnership.

This team works closely across Account Executives, Product, Solutions, partners, and customer stakeholders to:

• Solve complex monetization and billing challenges

• Deliver tailored technical strategies, demos, and proofs of concept

• Support customers from pre-sales through post-sale technical health and adoption

• Surface customer insight that shapes roadmap and solution direction

• Help customers scale modern consumption and AI-native business models

This is a highly collaborative environment for someone who wants to go beyond standard demos and play a meaningful role in shaping solution architecture, customer outcomes, and long-term growth.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs

• Medical, dental, and vision insurance

• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break